Privacy Policy for CivilTakeoff.ai

1. Information We Collect

• Account Information: When you register, we collect your name, phone, company address, email address, company name, and password.
• Uploaded Files: We collect and store civil plans, drawings, and documents you upload to use our service.
• Usage Data: We collect analytics on how you use the platform (e.g., features accessed, frequency of use).
• Device & Log Data: We collect IP addresses, browser types, and timestamps for diagnostic and security purposes.
• Payment Data: All payment information is processed securely by Stripe. We do not store or have access to your full payment details.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Communicate with you regarding your account or updates
• Respond to support requests
• Analyze and improve platform performance
• Develop and enhance our AI models using uploaded files (plans, drawings, etc.)

By using our platform, you grant us the right to use your uploaded content for product development and machine learning purposes in a de-identified and aggregated manner. We do not use this content for any purpose unrelated to improving the service.

3. Data Sharing & Disclosure

We do not sell your personal data. We may share data:

• With trusted service providers (e.g., Stripe, cloud hosting, analytics)
• When required by law or legal proceedings
• To investigate or prevent security threats or fraud

4. Data Security

We use industry-standard security practices including encryption in transit and at rest. While no system is 100% secure, we continuously monitor and update our infrastructure.

5. Your Rights

You may:

• Access or update your personal data
• Delete your account and associated files
• Request a copy of your stored data
• Opt out of non-essential communication

Please contact us at markschwab@civiltakeoff.ai to make any such request.

6. Cookies

We use cookies to enhance functionality and track analytics. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through our platform.

8. Contact

For privacy-related questions, email us at:
📧 markschwab@civiltakeoff.ai